How long does a chatbot take to build?

A focused single-use-case bot is typically live in 4–8 weeks, depending on the depth of knowledge and the integrations required.

Can the bot hand over to a human?

Yes. We design seamless human handoff so complex or sensitive conversations are routed to your team with full context.

Do we need technical staff to run it?

No. XoomAI builds, hosts and maintains the chatbot. You get the results without needing in-house developers.

Is customer data kept secure?

Yes. Data is handled securely with a Privacy Act–first approach, encryption and no use of your data to train AI models.

AI Chatbot Development

Custom AI Chatbots Built for Australian Business

Intelligent, context-aware chatbots powered by Claude that handle enquiries, qualify leads and support customers 24/7 — integrated with your systems, not the generic bots that frustrate people.

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24/7

Always answering

4–8 wks

Typical build time

CRM-connected

Real integrations

From $8k

Single use-case build

The Problem

Generic chatbots frustrate customers and lose leads

Rigid, scripted bots can't answer real questions, don't connect to your systems and send people in circles — damaging the experience you've worked to build.

Enquiries arrive after hours and go unanswered until the next day.

Leads aren't qualified or followed up fast enough to convert.

Support teams answer the same repetitive questions all day.

Old-style bots can't access your knowledge, bookings or CRM.

What We Deliver

Chatbots that actually work

Built on Claude, trained on your knowledge and connected to your systems.

Customer Support Bots

24/7 answers to FAQs and troubleshooting across web, email and SMS — with human handoff when needed.

Lead Qualification Bots

Engage visitors, ask the right questions and push qualified leads straight into your CRM.

Intake & Booking Bots

Capture intake details and book appointments automatically, around the clock.

Knowledge Base Bots

Trained on your documents, SOPs and policies to give accurate, on-brand answers.

CRM & System Integration

Connect to HubSpot, Salesforce, Microsoft 365 and more so the bot acts, not just chats.

Analytics & Reporting

Dashboards showing what customers ask, where leads come from and how the bot performs.

Use Cases

Industries we build for

Healthcare — appointment booking and patient intake

Legal — client intake and enquiry triage

Construction — quote requests and supplier coordination

Retail & e-commerce — product questions and order support

Financial services — secure enquiry handling and document collection

Real estate — listing enquiries and instant lead follow-up

Connects to the tools you already use

Anthropic ClaudeHubSpotSalesforceMicrosoft 365Websites & web formsSMS gatewaysCalendarsLive-chat handoffREST APIs

Why XoomAI

A managed outcome, backed by an Australian MSP

Australian compliance focus

Privacy Act–aware design, secure data handling and no model training on your customer data.

Powered by Claude

Natural, accurate conversations that understand context — not rigid decision trees.

Fully integrated & supported

Connected to your systems and supported post-launch — including ongoing tuning and monitoring.

Chatbot development starts from $8,000 for a focused single-use-case build, up to $25,000+ for enterprise multi-channel solutions. Managed monthly options available.

FAQ

Frequently asked questions

Keep Exploring

Related services & next steps

XoomAgent™ →Claude Integration AI Automation AI Strategy

Book your free AI Workflow Audit

30 minutes. No obligation. Walk away with a clear, prioritised plan for where AI can save your team time.

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Prefer to talk now? Call 1300 040 225 or email ai@xoomcloud.com.au