Your Managed AI Employees, Running 24/7
XoomAgent™ isn't another chatbot. It's a managed AI workforce — purpose-built AI Employees connected to your inboxes, documents, CRM and tools — that execute real work across your business, around the clock, fully managed by XoomAI.
Agent, Not Chatbot
The difference between chatting and getting work done
A chatbot answers questions. AI Employees complete tasks across your systems — and that's the whole point of XoomAgent™.
A typical chatbot
- Only chats — can't take action
- No access to your real systems
- Forgets context between sessions
- Rigid, scripted responses
- Runs only when someone types
XoomAgent™
- Executes real tasks across your tools
- Securely connected to email, CRM & docs
- Persistent memory and knowledge
- Reasoned, context-aware decisions
- Runs 24/7 on schedules and triggers
The XOOM AI OS
An enterprise agent platform under the hood
XoomAgent™ runs on the XOOM AI OS — a control plane that manages, secures and orchestrates autonomous agents connected to your memory, knowledge, tools and systems.
The XOOM AI OS — the control plane behind every XoomAgent™ deployment. Each agent runs in an isolated gateway with permissioned access and full audit trails.
Build Your AI Workforce
The right AI Employees for the work that matters
Choose from 60 purpose-built AI Employees across 10 categories. Each comes with a defined position description, example workflows and secure system connections — and works 24/7 inside your business.
Core AI Employees
15 purpose-built roles
- Sales Representative
- Customer Service Representative
- Executive Assistant
- Accounts Receivable Officer
- Accounts Payable Officer
- Recruitment Coordinator
- Marketing Coordinator
- Client Success Manager
- Operations Coordinator
- Office Administrator
- HR Coordinator
- IT Service Desk Agent
- Estimator / Quoting Officer
- Procurement Officer
- Compliance Coordinator
Capabilities
What XoomAgent™ handles every day
Inbox & Email
Reads, drafts, sorts and routes email so nothing slips and responses go out in minutes.
Documents
Extracts and classifies data from invoices, contracts and forms, with human review where it matters.
Leads
Engages, qualifies and follows up leads, pushing them into your CRM ready to close.
CRM & Systems
Updates records and acts across your systems with permissioned, least-privilege access.
Workflows
Runs multi-step processes across tools, with schedulers and triggers — not just chat.
Knowledge
Answers from your documents and SOPs via vector memory and a knowledge graph.
Security & Trust
Enterprise security from an Australian MSP, not a startup
XoomAI is a brand of XoomCloud — a managed IT and cyber-security provider. AI security is built in, not bolted on.
Dedicated infrastructure
Your agent runs on dedicated hardware in an isolated environment — not a shared multi-tenant AI.
No training on your data
Your documents, emails and customer data are never used to train AI models. Full stop.
Australian data sovereignty
Hosted and managed in Australia with a Privacy Act–first approach to data handling.
Permissioned access
Role-based, least-privilege access to every connected system, scoped to each workflow.
Full audit trails
Every action the agent takes is logged and reviewable, so you stay in control and compliant.
Backed by XoomCloud
Built by a managed IT and cyber-security provider — not a marketing-first AI startup.
Deployment Model
A dedicated, managed deployment — not a DIY tool
We stand up your gateway, configure the workflows, integrate securely and keep optimising. You get outcomes, not a project to maintain.
Dedicated gateway
Your own isolated XoomAgent™ gateway on dedicated infrastructure — not shared multi-tenant AI.
Configured workflows
We configure the agent's tasks, tools, knowledge and guardrails around your business.
Secure integration
Connected to your inboxes, CRM, documents and systems via MCP servers and connectors.
Human-in-the-loop
Review checkpoints and permissioned access keep you in control of sensitive actions.
Ongoing optimisation
We monitor, measure and continuously improve the agent as part of the managed service.
“It genuinely feels like we hired someone — except this team member works nights, weekends and never forgets a follow-up.”
FAQ
XoomAgent™ questions, answered
See exactly what XoomAgent™ can automate for you
Book a free AI Workflow Audit. We'll map your highest-impact workflows and recommend the right AI Employees for your business — no obligation.
Prefer to talk now? Call 1300 040 225 or email ai@xoomcloud.com.au